The Flock Stars Terms and Conditions
Effective Date: April 2, 2026
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY.
By accessing or using The Flock Stars (the “Program” or “Rewards Program”), you agree to be bound by all the terms and conditions set forth herein or incorporated by reference. These provisions govern participation in the Program and it is the member’s responsibility to read and understand all of them. KKC Enterprises, LLC dba Flock & Fresh (“Flock & Fresh” or “we” or “us”) may change the program rules, conditions, benefits, or awards pertaining to the Program at any time at its sole and absolute discretion. Any changes or modifications will be effective immediately upon posting the changes to https://flockandfresh.com (the “Site”) or within the Flock & Fresh mobile application. NOTICE OF MATERIAL CHANGES WILL BE POSTED ON THE SITE OR OTHERWISE COMMUNICATED TO YOU. If you do not agree to all the terms, do not participate in this Program.
THESE TERMS AND CONDITIONS CONTAIN AN AGREEMENT BY YOU TO RESOLVE DISPUTES THROUGH BINDING ARBITRATION ON AN INDIVIDUAL BASIS. PLEASE REVIEW THE ARBITRATION SECTION BELOW SINCE YOU ARE GIVING UP CERTAIN RIGHTS, SUCH AS THE RIGHT TO A JURY TRIAL AND THE RIGHT TO SUE FLOCK & FRESH IN A CLASS ACTION LAWSUIT.
1. These Terms and Conditions May Change
Flock & Fresh may, among other things: change earning ability, withdraw, limit, modify, or cancel any award; increase the point requirement to redeem any reward; and/or modify or regulate the transferability of Program points or benefits. No retroactive Program points or benefits will be awarded.
2. Enrollment in Rewards Program
To enroll in the Program and become a Rewards Program Member (“Program Member”), download the Flock & Fresh mobile application on the Apple App Store or on Google Play or access the Site and create an account using a valid email address. You must complete all non-optional fields.
3. Eligibility
Program Members must be a legal resident of the fifty (50) United States or District of Columbia and be at least 18 years of age and the age of majority in their state of residence. Individuals are only eligible to have one Rewards Program membership. Memberships cannot be shared or combined by more than one person. Corporations, associations, or groups cannot enroll in the Rewards Program. Flock & Fresh reserves the right in its sole discretion to accept or deny any request to participate in the Program.
4. Program Point Accrual
Program Members earn 10 Program points for every $1.00 spent. Points are earned when the Program Member places an order at a Flock & Fresh location via the Flock & Fresh mobile application, scans the Program Member’s QR code at checkout, or provides their Rewards Program phone number during an in-person or online checkout. Accounts must remain open and in good standing to qualify for all awards of Program points. All determinations regarding the standing or eligibility of an account shall be made at the sole discretion of Flock & Fresh. Program points have no cash value and cannot be converted to cash. It may take up to 48 hours for Program points to post to a Program Member’s account. Once a Program Member accrues 500 points, the points are automatically converted to a $5 reward (a “Program Reward”) credited to the member’s Program account in Banked Currency. Program Rewards can be saved and used together from Banked Currency.
5. Additional Rewards
A Program Member will receive:
- A then-current sign-up offer after a first visit using the mobile application with a purchase of $10 or more.
- A birthday offer that will be added to the Member account on the Member’s birthday and is valid for thirty (30) days from the date it was added to the account.
- A referral offer of 25 Program points to the new guest using a referral code. The referring Member will receive 50 Program points after the referred guest completes their first transaction using their Account.
6. Expiration of Program Points and Active Account Status
Any Program points accrued that have not converted to a $5 Program Reward will expire 90 days after they are earned. Program Rewards will expire 90 days after they are credited to the Member’s account. Flock & Fresh will also deactivate any account that has been inactive for 365 days.
7. Limitations on the Redemption of Program Rewards
Program Rewards may not be combined with any other offers or promotions.
8. Program Points and Rewards are Non-Transferrable
Program points and Program Rewards are for the Member’s benefit only and are not transferrable to another person for any reason including divorce or inheritance. The sale or barter of Program points or Program Rewards other than by Flock & Fresh is prohibited. Program points or Program Rewards that have been transferred, sold, or assigned for such purposes may be confiscated or cancelled. Accrued Program points and Program Rewards do not constitute property of the Member.
9. Privacy Policy
The information provided as a member of the Rewards Program will be handled according to the Flock & Fresh Privacy Policy.
10. Account Information
You may view your membership activity on the Flock & Fresh mobile application and Site.
11. Termination of Program
The Rewards Program may continue until such time as Flock & Fresh at its sole discretion elects to designate a program termination date. Flock & Fresh has the right to end the Rewards Program by providing written notice to then active Members sixty days in advance. All Program points or Program Rewards points in any member’s account will be forfeited sixty (60) days after the written notification.
12. Termination of Membership
Flock & Fresh may discontinue membership for any Member who acts in an abusive manner or in a manner inconsistent with local, state or federal laws or these Terms and Conditions. Discontinued membership under this Section will result in the immediate loss of all accumulated Program points and Program Rewards and the Rewards Program account will be closed. Flock & Fresh also reserves the right to deny future membership if Flock & Fresh deems your conduct to violate these Terms and Conditions.
13. Right to Change the Terms and Conditions and Severability
Flock & Fresh may, at its discretion, change these Terms and Conditions or the Program. If any provision of or change to these Terms and Conditions is found invalid, void, or for any reason unenforceable, that provision or change is severable and does not impact the validity and enforceability of any remaining changes or conditions. YOUR CONTINUED MEMBERSHIP AFTER ANY CHANGE TO THESE TERMS AND CONDITIONS CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES, YOU MUST CANCEL YOUR MEMBERSHIP.
14. No Warranty
The Program is provided “As Is,” “As Available,” and without any warranty of any kind. Flock & Fresh does not guarantee the quality, completeness, timeliness, or availability of the Program, including the mobile application or the Site. Flock & Fresh does not warrant that the Program, the mobile application, or the Site will be uninterrupted or error free, that any defects in the Program, the mobile application, or the Site will be corrected, or that the Program, the mobile application, the Site, or the servers, telephone networks or lines, computer online systems, or providers that make the mobile application or the Site available are free of viruses or other harmful conditions or components. Flock & Fresh is not responsible for any typographical errors on the mobile application or the Site. To the maximum extent permitted by law, Flock & Fresh, on behalf of itself and its suppliers and franchisees, expressly disclaims all warranties of any kind with respect to the Program, the mobile application, and the Site, including those regarding the availability, quality, accuracy, fitness for any use or purpose, compatibility with any standards or user requirements, title, and noninfringement. Flock & Fresh has no responsibility for the timeliness, deletion, misdelivery, or failure to store any user communication. Your participation in the Program and use of the mobile application or the Site is at your own risk and you, alone, are responsible for any damages to your computer or mobile device hardware, software, systems, and networks, any loss of data that results from the download of the mobile application or of any information from the mobile application or the Site, and for any other damages that may be incurred. We make no representation that the mobile application or the Site is appropriate or available for use in locations other than the United States. If you choose to access the mobile application or the Site from locations other than the United States, you do so at your own risk and you are responsible for complying with applicable laws and regulations. No advice or information, oral or written, obtained by you from Flock & Fresh or in any manner from the Program, the mobile application, or the Site creates any warranty.
15. Limitation of Liability
IN ADDITION TO OTHER LIMITATIONS AND EXCLUSIONS IN THESE TERMS AND CONDITIONS, IN NO EVENT WILL FLOCK & FRESH OR OUR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, INDIVIDUAL FRANCHISE OWNERS, OR OTHER REPRESENTATIVES BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, ARISING OUT OF OR RELATED TO THE PROGRAM. OUR TOTAL LIABILITY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL NOT EXCEED THE TOTAL AMOUNT YOU SPENT ON QUALIFYING PURCHASES IN THE MOST RECENT TWELVE-MONTH PERIOD. THESE EXCLUSIONS AND LIMITATIONS OF LIABILITY WILL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND WILL SURVIVE CANCELLATION OR TERMINATION OF YOUR MEMBERSHIP. CERTAIN STATE LAWS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
16. Dispute Resolution
In consideration for participating in the Program, except for intellectual property claims, you agree that if you have a dispute with Flock & Fresh about the program, you will try to resolve the dispute through good faith discussions with Flock & Fresh. If agreement cannot be reached through such discussions, you agree to seek resolution on an individual basis only through binding arbitration administered by JAMS in accordance with its Comprehensive Arbitration Rules & Procedures available at: https://www.jamsadr.com/adr-rules-procedures. The laws of the State of Texas will govern the substantive resolution of the matter. Each party shall bear its own costs and fees associated with the arbitration. Claims may be brought in small claims court if they qualify. You agree to waive any right to participate in a class action lawsuit or class-wide arbitration. If for any reason a claim proceeds outside of binding arbitration, the laws of the State of Texas will govern unless expressly prohibited by the law of your place of residence.
17. Intellectual Property Rights
The Program, including its text, audio, video, graphics, charts, photographs, interfaces, icons, other content, software, computer code, data, trademarks, logos, slogans, names of products and services, documentation, other components, and the design, selection, and arrangement of content is exclusively the property of Flock & Fresh and is protected by copyright, trademark, and other intellectual property laws. Any unauthorized use of any trademarks, trade dress, copyrighted materials, or any other intellectual property belonging to Flock & Fresh or any third party is strictly prohibited and may be prosecuted to the fullest extent of the law. The Program may contain references to third-party marks and copies of third-party copyrighted materials, which are the property of their respective owners. Except as expressly described in these Terms and Conditions, no licenses or other rights, express or implied, are granted by Flock & Fresh to you under any patent, copyright, trademark, trade secret, or other intellectual property right of Flock & Fresh.
18. Entire Agreement; No Waiver
These Terms and Conditions constitute the entire agreement between you and Flock & Fresh with respect to your enrollment and participation in the Program. Flock & Fresh’s failure to enforce any provision in these Terms and Conditions will not constitute a waiver of that provision or any other provision. Any waiver of any provision of these Terms and Conditions will be effective only if in writing and signed by Flock & Fresh.
19. Interpretation
The headings in these Terms and Conditions are for convenience only and do not affect the interpretation of these Terms and Conditions. These Terms and Conditions inure to the benefit of Flock & Fresh’s successors and assigns.
20. Assignment
Flock & Fresh may assign its rights and delegate its duties under these Terms and Conditions at any time to any party without notice to you. You may not assign these Terms and Conditions.
21. Electronic Communications
These Terms and Conditions and any other documentation, agreements, notices, or communications between you and Flock & Fresh may be provided to you electronically, including via the mobile application, to the extent permissible by law.
Contact Us
If you have any questions about The Flock Stars, please contact us at:
Mail: Flock & Fresh Digital Committee
9797 Rombauer Road, Suite 150, Coppell, Texas 75019
Web Form: Click here
Email: info@flockandfresh.com